PTENES
TRACK 2

โšก Practical AI Application

Master the tools and strategies for applying artificial intelligence to your professional life. From custom GPTs to automated sales, turn knowledge into concrete results.

5
Modules
30
Topics
~7h
Duration
Interm.
Level
Detailed Content
2.1 ~35 min

๐Ÿค– Custom Assistants and Autonomous Agents

Learn to create custom AI assistants and autonomous agents that use tools via MCP. Agent market: US$ 7.8 billion (2025) โ†’ projected US$ 52.6 billion (2030).

What it is:

Custom GPTs are customized versions of language models trained to meet specific needs. Unlike using generic ChatGPT, you define the instructions, tone of voice, and your own knowledge base.

Why learn:

Companies are replacing generalist consultants with specialized GPTs. Creating a custom GPT lets you scale expertise and customer support without expanding your team.

Key concepts:

Custom Instructions, System Prompt, Knowledge Base, response temperature, AI personas, vertical specialization.

What it is:

The technical process of configuring a custom GPT involves three pillars: detailed behavior instructions, uploading documents for a knowledge base, and defining actions the GPT can perform.

Why learn:

The difference between a mediocre GPT and an excellent one lies in the quality of its configuration. Mastering this process ensures consistent, professional results.

Key concepts:

Instruction tuning, RAG (Retrieval-Augmented Generation), actions and plugins, conversation starters, limits, and guardrails.

What it is:

AI agents are systems that go beyond answering questions: they plan, perform tasks, and make decisions autonomously. Unlike chatbots, agents interact with tools and external environments.

Why learn:

Agents represent the next frontier of AI. Companies that master autonomous agents can automate entire workflows, not just isolated tasks.

Key concepts:

Autonomous agents, planning and execution, tool use, chain of thought (CoT), multi-agent systems, orchestration.

What it is:

APIs allow GPTs to connect to external systems such as CRMs, spreadsheets, databases, and web services. This integration turns a GPT from a text assistant into a complete operational tool.

Why learn:

A GPT connected to APIs can check inventory, schedule meetings, send emails, and update systems automatically. This capability multiplies the value of AI in the corporate environment.

Key concepts:

REST APIs, webhooks, Zapier and Make, OAuth authentication, endpoints, JSON schemas, integration with Google Workspace and Microsoft 365.

What it is:

Real-world examples of custom GPTs applied across industries: customer support with consistent responses, data analysis with automated interpretation, and repetitive process automation.

Why learn:

Studying concrete use cases speeds up implementation and helps avoid common mistakes. You learn what works and what doesn't in real market scenarios.

Key concepts:

Automated service, sentiment analysis, intelligent triage, report generation, legal assistant, AI financial advisor.

What it is:

The process of taking a custom GPT from prototype to a marketable product. It includes publishing in the GPT Store, pricing strategies, and AI-based business models.

Why learn:

The GPT Store and similar marketplaces are creating a new economic ecosystem. Professionals who know how to create and monetize GPTs have a significant competitive advantage.

Key concepts:

GPT Store, AI-powered SaaS, freemium models, white-label, licensing, usage metrics, user retention, feedback-based iteration.

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2.2 ~35 min

๐Ÿ’ผ The New Professions of the AI Era

Discover the most promising careers created by the artificial intelligence revolution and how to position yourself to take advantage of these opportunities.

What it is:

In 2026, the standalone Prompt Engineer role evolved into Context Engineerโ€”the professional who designs the complete information ecosystem (memory, RAG, MCP, system instructions) that makes AI agents truly effective.

Why learn:

Professionals with advanced AI skills earn 56% more than peers without these skills (IMF, 2026). Gartner identified context engineering as a critical skill.

Key concepts:

Context engineering, MCP, agentic workflow design, memory and RAG, agent orchestration, output evaluation.

What it is:

The AI ethics specialist ensures that artificial intelligence systems operate fairly, transparently, and responsibly. They assess algorithmic bias, social impacts, and regulatory compliance.

Why learn:

With regulations such as the European AI Act and Brazil's LGPD, companies need professionals who ensure AI compliance. This is a growing field with few specialists.

Key concepts:

Algorithmic bias, fairness, explainability, AI auditing, AI Act, data governance, social impact.

What it is:

The MLOps Engineer is responsible for putting machine learning models into production and keeping them running reliably. They combine software engineering skills with knowledge of ML.

Why learn:

It is estimated that 87% of ML projects never make it to production. MLOps Engineers solve this problem and are essential for any company working with AI at scale.

Key concepts:

CI/CD for ML, model monitoring, feature stores, data pipelines, model versioning, automated deployment.

What it is:

The AI Product Manager translates business needs into products based on artificial intelligence. They manage the product lifecycle, from conception to launch, ensuring that AI solves real problems.

Why learn:

Companies need professionals who understand both the technical and business sides of AI. The AI PM bridges engineering teams and stakeholders.

Key concepts:

Product discovery, AI roadmap, success metrics, AI MVP, expectation management, technical and commercial trade-offs.

What it is:

The AI Creative Director uses generative AI tools to create visual, written, and audiovisual content at scale. They combine artistic vision with expertise in tools such as Midjourney, DALL-E, and Runway.

Why learn:

Advertising agencies and marketing teams are adopting generative AI at a rapid pace. Professionals who master creative direction with AI produce 10x more content at higher quality.

Key concepts:

Generative AI, artistic prompting, visual consistency, brand guidelines with AI, creative workflow, output curation.

What it is:

The field of AI is creating entirely new professions: AI Trainer, Data Curator, AI Safety Researcher, Synthetic Data Engineer. These are careers that didn't exist two years ago and already offer competitive salaries.

Why learn:

Those who establish themselves early in an emerging profession gain a lasting competitive advantage. Understanding trends lets you anticipate the market and build expertise before the competition.

Key concepts:

AI Trainer, Data Curator, AI Safety, Synthetic Data, AI Auditor, Human-AI Interaction Designer, hybrid professions.

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2.3 ~40 min

๐Ÿ“ฑ AI Digital Marketing

Learn to use artificial intelligence to create content, segment audiences, analyze data, and automate marketing campaigns with better results.

What it is:

Using generative AI tools to produce blog, social media, and ad copy, images for visual campaigns, and promotional videos at scale and with professional quality.

Why learn:

Marketing teams that use AI produce up to 5x more content while maintaining quality. AI content generation reduces production costs by up to 70% in many cases.

Key concepts:

AI copywriting, image generation, AI video, content repurposing, automated editorial calendar, brand voice.

What it is:

Using AI algorithms to identify and group audiences based on behaviors, interests, and purchasing patterns, creating hyper-personalized segments for more effective campaigns.

Why learn:

AI-powered targeted campaigns have conversion rates up to 3x higher than traditional campaigns. Personalization at scale is the competitive edge in modern marketing.

Key concepts:

Lookalike audiences, behavioral targeting, clustering, purchase propensity, lifecycle marketing, dynamic personalization.

What it is:

AI tools that automatically analyze large volumes of marketing data, identifying patterns, anomalies, and opportunities that would take human analysts weeks to discover.

Why learn:

Data-driven decisions are up to 23x more effective. With AI, you can turn raw data into actionable insights in minutes, allowing you to make quick campaign adjustments.

Key concepts:

Predictive analytics, multi-touch attribution, anomaly detection, intelligent dashboards, NLP for feedback analysis, automated A/B testing.

What it is:

AI-powered chatbots that engage website visitors, qualify leads, answer questions, and guide users toward conversion, operating 24 hours a day without human intervention.

Why learn:

AI chatbots increase conversion rates by up to 45% and reduce customer acquisition costs. They capture leads that would otherwise be lost outside business hours.

Key concepts:

Conversational marketing, lead nurturing, automated qualification, conversational flows, CRM integration, handoff to humans.

What it is:

AI application for personalizing email subject lines, content, and send times, creating unique communications for each recipient based on their interaction history and preferences.

Why learn:

AI-personalized emails have 26% higher open rates and 41% higher click-through rates. AI eliminates the manual work of segmentation and personalization.

Key concepts:

Send time optimization, subject line generation, dynamic content, automated sequences, win-back campaigns, predictive engagement.

What it is:

Methodologies and tools for measuring the return on investment of digital marketing campaigns, correctly attributing each conversion to the channel and action that generated it.

Why learn:

Professionals who master AI-driven metrics can optimize marketing budgets in real time, eliminating waste and directing investment to the most effective channels.

Key concepts:

ROAS, CAC, LTV, algorithmic attribution, budget optimization, churn prediction, AI-powered media mix modeling.

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2.4 ~35 min

๐ŸŽฏ Automated Sales with AI

Master AI tools to find leads, qualify opportunities, automate outreach, and accurately predict sales results.

What it is:

Using AI to identify and find potential customers who match the ideal buyer profile by automatically analyzing public, behavioral, and demographic data.

Why learn:

Sales teams that use AI for prospecting find leads that are 3x more qualified and reduce prospecting time by 60%. AI eliminates manual research.

Key concepts:

ICP (Ideal Customer Profile), lead enrichment, intent data, account-based prospecting, buying signals, predictive scoring.

What it is:

AI systems that automatically evaluate and score leads based on criteria such as engagement, demographic profile, and behavior, prioritizing those most likely to convert.

Why learn:

Salespeople spend an average of 65% of their time on activities unrelated to sales. Automatic qualification directs their focus to leads ready to buy, increasing productivity.

Key concepts:

Lead scoring, MQL vs. SQL, automated BANT, purchase propensity, intent signals, AI prioritization.

What it is:

Create automated outreach sequences (email, LinkedIn, phone) personalized by AI for each lead, adjusting tone, content, and timing based on the prospectโ€™s profile.

Why learn:

AI-powered automated outreach achieves response rates up to 2x higher than generic manual approaches. Personalization at scale is the secret behind high-performing sales teams.

Key concepts:

Sales engagement, multichannel sequences, dynamic personalization, optimized timing, automatic follow-up, A/B testing for outreach.

What it is:

AI-powered CRM systems that automatically log interactions, suggest next steps, predict churn risks, and recommend upsell and cross-sell opportunities.

Why learn:

AI-powered CRMs increase revenue per salesperson by up to 30%. Intelligent relationship management ensures no opportunity is lost due to a lack of follow-up.

Key concepts:

Salesforce Einstein, HubSpot AI, auto-logging, next best action, relationship intelligence, deal insights, activity capture.

What it is:

Using machine learning models to forecast sales results based on historical data, the current pipeline, seasonality, and external market factors.

Why learn:

AI sales forecasts are up to 50% more accurate than traditional methods. This enables more reliable financial planning and optimized resource allocation.

Key concepts:

Sales forecasting, pipeline analysis, win probability, deal velocity, seasonal adjustments, AI-powered scenario planning.

What it is:

Complete automation of the sales pipeline using AI, from lead capture to closing the deal, with automatic stage changes, intelligent alerts, and pre-programmed actions.

Why learn:

Automated pipelines shorten the sales cycle by up to 40% and prevent leads from being forgotten. AI ensures every opportunity gets the attention it needs at the right time.

Key concepts:

Pipeline management, stage automation, deal routing, workflow triggers, escalation rules, revenue operations (RevOps).

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2.5 ~30 min

๐ŸŽ“ Education in the AI Era

Explore how artificial intelligence is transforming education with personalized tutoring, adaptive content, and intelligent assessment.

What it is:

AI systems that act as individual tutors, adapting explanations, examples, and teaching pace to each student's level and learning style in real time.

Why learn:

Studies show that individualized tutoring improves performance by up to 2 standard deviations. AI makes it possible to offer this experience to millions of students simultaneously.

Key concepts:

Adaptive tutoring, zone of proximal development, AI scaffolding, personalized feedback, learning analytics.

What it is:

Platforms that automatically adjust educational content, difficulty, and format based on student progress and performance, creating unique learning paths.

Why learn:

Adaptive learning increases knowledge retention by up to 60% compared with traditional methods. Students learn faster when content adapts to their level.

Key concepts:

Adaptive learning, knowledge graphs, spaced repetition, mastery-based progression, dynamic learning paths.

What it is:

AI systems that automatically grade assignments, essays, and exercises, providing detailed, constructive feedback in seconds, not days or weeks.

Why learn:

Teachers spend an average of 40% of their time grading. AI-powered assessment frees up that time for higher-value educational activities such as mentoring and projects.

Key concepts:

AI-based auto-grading, rubric-based assessment, formative assessment, plagiarism detection, digital portfolio.

What it is:

Integrating game mechanics with AI to create engaging educational experiences, with adaptive challenges, personalized rewards, and dynamic narratives.

Why learn:

AI-powered gamification increases student engagement by up to 80%. AI adjusts challenge difficulty to keep students in a state of flow, maximizing learning and motivation.

Key concepts:

Game-based learning, dynamic difficulty, badges and achievements, adaptive leaderboards, narrative branching, intrinsic motivation.

What it is:

AI's potential to remove barriers to access to quality education by offering automatic translation, accessibility for people with disabilities, and free personalized content.

Why learn:

AI can level the global educational playing field. Understanding this trend lets you create solutions that affect millions of people and represent significant business opportunities.

Key concepts:

Inclusive EdTech, real-time translation, AI-powered accessibility, smart MOOCs, reducing educational inequality.

What it is:

Emerging trends shaping the future of education: educational virtual reality, AI companions, competency-based certifications, and the end of the traditional classroom model.

Why learn:

Education professionals who understand these trends can anticipate changes and lead transformation in their institutions, avoiding obsolescence.

Key concepts:

Educational VR/AR, AI companions, micro-credentials, competency-based education, lifelong learning, future of work.

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โ† Track 1: Fundamentals Track 3: Strategic โ†’