PTENES
MODULE 5.3

🧰 Consultant's deliverables kit

Reusable templates that make each project a foundation for the next. The difference between being a craftsperson and having a scalable practice lies in the assets you build along the way.

6
Topics
~40
Minutes
Practical
Level
Templates
Type

The artisan consultant recreates everything from scratch for every client. A consultant with a scalable practice enters the second project 30% faster and the third 50% faster because they have templates that work. Every deliverable you create well once can become an asset forever.

Questionnaire of Readiness pre-meeting Map of Opportunities + V×V matrix Roadmap in waves + business case One-pager Executive C-level approves Record of Risk + Gov. safeguard the project each document is a reusable template — the first client pays, and the others benefit

Illustrative diagram — sequence of deliverables in the AI consulting kit.

1

📋 Readiness questionnaire

The questionnaire is the first deliverable — sent before the first meeting. Arriving informed isn’t just about efficiency: is the first sign that you’re a professional. The client immediately realizes they’re not talking to someone winging it.

What the questionnaire covers

Data and infrastructure

  • • Which systems are used (ERP, CRM, BI)?
  • • Is the data structured or scattered?
  • • Is historical data available? How many years?

Processes and pain points

  • • Which process takes the most time?
  • • Where do errors cost the most?
  • • Have you tried AI before? What happened?

Culture and readiness

  • • Does the team already use an AI tool?
  • • Is there internal resistance to change?
  • • Who are the decision-makers?

Expectations

  • • What is the ideal result in 6 months?
  • • What budget is available?
  • • What is the most critical deadline?

💡 The Golden Rule of Questionnaires

Maximum 15 questions, answered in 20 minutes. If it takes longer, the client procrastinates and you lose momentum. Use open-ended questions for discovery and closed-ended questions for quick qualification.

2

🗺️ Opportunity map + value×feasibility matrix

The map lists all potential AI use cases identified during discovery. The matrix positions each one along two axes: business value × technical feasibility. The right quadrant is where you start.

The 4 quadrants

Q1

High value + High feasibility

→ Start here. Quick wins.

Q2

High value + Low feasibility

→ Medium-/long-term projects

Q3

Low value + High feasibility

→ Only if capacity allows

Q4

Low value + Low feasibility

→ Don't do it. Don't even plan it.

Why the matrix works

  • •Makes a decision that is often political objective
  • •Makes it easier for departments with different interests to align
  • •Documents the prioritization logic — protects you and the client
  • •It’s visual—any executive can understand it in 30 seconds
3

🌊 Wave-based roadmap + 1-page business case

The roadmap turns the opportunity map into an execution plan with time windows. The one-page business case translates each wave into the language of the people who approve the budget. Executives approve projects that fit on one sheet of paper.

1

🌊 Wave 1 — 90 days

Q1 matrix use cases: high value, high feasibility. Delivers visible results quickly and builds internal momentum.

2

🌊 Wave 2 — 6 months

More complex cases or those that depend on the wave 1 infrastructure. Lay the groundwork while harvesting results from the first wave.

3

🌊 Wave 3 — 12 months

Long-term vision. Projects that need cultural maturity and accumulated data. Anchors the ambition without committing to impossible timelines.

📊 One-Page Business Case Structure

Problem:

what is costing or blocking us

Solution:

what will change with AI

Estimated ROI:

savings, revenue, or risk avoided

Payback period:

how many months to pay for itself

Risks:

what could go wrong and how to mitigate it

Next step:

what needs approval now

4

📊 Executive One-Pager

The one-pager is the document that travels without you — it’s sent to the CEO before a meeting, circulates among VPs, and reaches the board. It needs to be readable by someone looking at their phone between two meetings.

Executive one-pager template

Current situation

What’s happening today — concrete numbers where possible.

Opportunity

What can be changed with AI — the expected outcome in business terms.

Approach

How it will be done — phases, timeline, owners. Maximum 5 lines.

ROI + next step

The expected return and the decision that needs to be made now.

💡 The One-Pager Test

Read it aloud. It should take less than 2 minutes. If it takes longer, it's too long. The executive reads between meetings—if it doesn't fit their pace, it won't get read.

5

🛡️ Risk register and governance note

AI projects have specific risks that consultants in other fields often overlook: algorithmic bias, data privacy, silent failures, model drift. Documenting beforehand is more professional and less expensive than fixing things afterward.

📋 Risk register (5 columns)

Riskdescription of what may happen
Prob.low / medium / high
Impactlow / medium / high
Mitigationwhat to do to reduce it
Ownerwho monitors it

⚖️ Governance note (3 sections)

Who decides:sponsor, committee, or consultant?
Who executes:internal team, consultant, partner?
How to scale:if something goes wrong, who do you call?

⚠️ AI-specific risks every consultant should map

  • •Data bias: model trained on historical data that reflects unfair practices
  • •Silent failure: model that degraded without anyone noticing
  • •Vendor dependency: API that changes pricing or policy without notice
  • •Privacy: customer data used to train models without consent
6

♻️ Productize and reuse deliverables

The difference between a craftsperson and a scalable practice isn’t talent—it’s assets. Each deliverable customized for a client is a potential template. The first project funds the setup; every other project benefits.

✓ Practice with assets

  • ✓Each project improves the existing template
  • ✓New client onboarding: 30% faster
  • ✓Consistency across deliverables (fewer errors)
  • ✓You can outsource parts with clear instructions

✗ Practice without assets

  • ✗Starts from scratch with every new client
  • ✗Quality varies with fatigue and context
  • ✗Can’t delegate — it’s all in your head
  • ✗Hours increase with the number of clients

💡 How to Start Productizing Today

When you finish a project, open each deliverable and remove the client-specific data. What remains is the template. Add comments explaining the logic behind each section. After 6 projects, you’ll have a complete kit that gives you a real competitive advantage.

🎒 Module summary

✓
Readiness questionnaire — arrive informed before the meeting and demonstrate professionalism.
✓
Value × feasibility matrix — objective, visual prioritization that aligns teams.
✓
Roadmap by waves + business case — a sequential plan with ROI that executives approve.
✓
Executive one-pager — travels without you, read in 2 minutes, makes decisions easier.
✓
Risk register — documents risks upfront, protecting both consultant and client.
✓
Productizing is the lever — the first client funds the template; all the others benefit.

Next module:

5.4 — Adoption, change management, and scaling the practice: the real bottleneck isn’t technology, it’s people