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MODULE 2.3

🏒 Use, recurrence, and habit

A product only matters if people keep using it. This module covers anticipating the market, choosing where the window stays open longest, and becoming part of the customer’s routine.

6
Topics
45
Minutes
Intermediate
Level
Strategy
Type
0 of 60%
1

🎯 Skate to where the puck is going

In hockey, a good player doesn’t chase the puck. They watch who has it and anticipate where it will be, so they can get there first and, with luck, score. Products work the same way.

1 Today the puck is here 2 Signals trendsand new pain points 3 Projection where it will bein 3-6 months 4 Building get there 5 Arrive alongside it when demand arrives Chasing the current market versus anticipating the next one: those who anticipate arrive when demand appears
What to look for: The common mistake is to build for the first box. The right move is to read the signals, project ahead, and build for the second-to-last box, arriving alongside demand.

The practical question: if the industry is heading toward a point where your idea could be swallowed up, will your customer notice? And when?

✓ Those who skate to where the puck is going

  • ✓Read the signals: new pain points, falling costs, changing habits.
  • ✓Ask what will become easy in 3-6 months and what will stay difficult.
  • ✓Build the part that won’t become a commodity.
  • ✓Arrive when the customer starts looking.

✗ Those who chase the puck

  • ✗Copy what’s already succeeding today.
  • ✗Build on a limitation the next model will solve.
  • ✗Arrive when the market is already crowded.
  • ✗Compete on price alone.

💡 A simple habit

Every week, write down three things that have become easier with AI. In a month, you’ll have a list of what’s about to become a commodity and what hasn’t yet.

2

🙈 Arbitraging customer naivety

Many people won’t discover that they can vibe-code a particular solution for another six or twelve months. Until then, there’s an arbitrage on market naivety: you sell something they could technically build themselves, but they don’t know that.

month 0month 3month 6month 12 perception of what’s possible 40708595 possible 10183580 customer knowsThe arbitrage window: what’s already possible rises quickly; what the customer knows is possible rises slowly; the space between the two curves is the opportunity
What to look for: The vertical distance between the lines is your window. It’s large in the first few months and closes around month 12. By then, you need to have scaled, sold, or changed direction.

The plan for when the window closes

1

Scale

Grow enough for your brand, data, and distribution to protect you when the naivety wears off.

2

Sell

Negotiate a sale of the business (or the data) while it’s still worth a lot.

3

Pivot

Use your customers and what you’ve learned to tackle the next problem that hasn’t become a commodity yet.

⚠️ Arbitrage isn’t deception

Customers pay for convenience, trust, and time saved. That’s legitimate. Hiding information or exaggerating how difficult something is to keep them locked in isn’t.

3

🛢️ Slow-moving industries mean longer windows

Think of industries like oil and gas, precious metals, mining, traditional agribusiness. Even if a model ten times better came out tomorrow, many of them would just be discovering that you can connect an AI assistant to email.

These companies make a lot of money by doing one thing well in the physical world. They’re focused on metallurgical processes, logistics, and workplace safety, not on which model launched this week. If even people who work in tech can’t keep up with everything, imagine people who work in other fields.

DIGITAL SECTOR Tests everything that weekBuilds in-houseWindow of monthsLots of competitionPrices drop fast TRADITIONAL SECTOR Adopts slowlyPrefers to buy ready-madeWindow of yearsLittle competitionPays for trust window
What to look for: Read the “Window” row: months on one side, years on the other. The same product may have a short life selling to developers and a long one selling to a steel mill.

✓ Why it’s worth targeting slow-moving industries

  • ✓They have plenty of money and costly processes.
  • ✓They won’t build it themselves.
  • ✓They value relationships and support.
  • ✓There’s less startup competition.

✗ What they’ll require

  • ✗Longer sales cycles.
  • ✗Industry language, not tech jargon.
  • ✗Security, compliance, and contracts.
  • ✗Patience for implementation.

💡 Translate, don’t impress

In these industries, nobody wants to hear “agent with a frontier model.” They want to hear “the report that used to take two days now comes out in twenty minutes, in the same format as always.”

4

🐭 Cat and mouse versus saturation

Think about interface component libraries for developers. Most of the content is free: you copy a prompt or a code snippet, and you’re done. There are hundreds of alternatives, many open source. Why would anyone pay? It’s hard to make money from a problem that’s been solved well enough and has spread everywhere.

launch6 months1 year2 years willingness to pay highhighhighhigh cat and mouse highmediumlowfree saturatedCustomer willingness to pay over time: it holds steady for cat-and-mouse problems; for saturated problems, it drops to zero
What to look for: Both lines start out the same. The difference comes later: a problem that keeps renewing itself keeps customers paying; one that runs its course becomes a commodity and drops to zero.
Four questions to test whether a problem can sustain a subscription.
QuestionAn answer that supports recurring revenue
Does the problem keep coming back?Yes, every week or whenever the environment changes
Does the solution need continuous updates?Yes, the world changes and the solution keeps up
Are there equivalent free alternatives?No, or they’re much worse
Does the customer lose something if they cancel?Yes: history, protection, data, routine

That’s why the most useful question is: what recurring pain is worth solving that most people won’t solve on their own? Not the sexy problem, but the boring one that keeps coming back.

5

🔄 Be part of the daily workflow and generate passive progress

It’s very hard to build a product that stays in the background and that users want to have there. Two examples from the world of software development show the way.

🚨

Error monitor (e.g., Sentry)

It watches the application and alerts you when an error shows up for users. Developers don’t have to remember to open anything: the alert comes to them.

🐇

Code reviewer (e.g., CodeRabbit)

It analyzed a huge number of code changes and learned patterns in errors. After the agent writes the code, it warns you: “this will break in production; have it fixed.”

Notice the second example: it lives in symbiosis with the tools automating development itself. A lot of people don’t even look at the code the agent writes anymore; they “close their eyes and pray.” The product makes that prayer safer. It doesn’t compete with automation; it builds on it.

1 Connect one click,secure provider 2 Observe data thatalready exists 3 Analyze every day,on its own 4 Recommend withjustification 5 Decide the userchooses Passive progress: the product uses data the user already has, works on its own, and delivers a justified recommendation
What to look for: No step requires effort from the user beyond the first click and the final decision. That’s what makes the progress “passive”: it happens even when the person isn’t thinking about the product.

💳 Example: bank statement becomes an investment thesis

Imagine an app where you connect your bank account through a provider with security certifications. Every day, it reviews your spending and suggests investments that align with what you consume, with an explanation.

If you pay for almost everything with a credit card and notice that everyone does the same, it makes sense to consider payment companies. The app doesn’t invest for you: it gives you a list and explains why, using data you already had but weren’t putting to use. What we buy reflects what we value, and that often resembles what similar people value.

⚠️ Financial recommendations require care

The example is illustrative. A real product in this area must comply with local regulations (in Brazil, CVM and the Central Bank) and make clear that it isn’t individual financial advice.

6

🧸 A good feeling and becoming a verb

Remember when running antivirus software was a ritual? The progress bar moved, “no threats found” appeared, and you felt relieved. That warm feeling of security is part of the product. A boring topic like security can deliver a very good feeling.

⚠️ The dark side: manufactured demand

There are old reports of vendors helping create the problem so they could sell the solution. That’s not strategy; it’s fraud. The legitimate lesson is different: identify a real fear and provide real peace of mind.

The last signal is the rarest: can the product become a verb? “Google it,” “get an Uber,” “send it on Slack.” Nine out of ten products never get there, and that’s fine. But it’s worth asking whether the name and main action are simple enough to become part of everyday speech.

Recurrence signals: how many does your product have?Cat and mouseLong windowSlow-moving industryDaily workflowBackground operationPassive progressGood feelingBecomes a verb
What to look for: Count how many boxes apply to your idea. Fewer than three points to occasional use; five or more suggests a product with a real chance of becoming part of the routine.

Copy and run

Assess how recurring your idea is using the signals in this module and get concrete suggestions for increasing it.

Assess how recurring my product is.

Product: <what it does, in 2 sentences>
Audience: <who uses it, industry, technical level>
Expected current usage frequency: <daily / weekly / monthly / occasional>

For each signal below, answer “yes,” “partially,” or “no,” and explain in 1 sentence:
1. Cat-and-mouse problem (renews itself)
2. Naivety arbitrage (how many months until the customer knows how to do it on their own?)
3. Slow-moving industry (long window)
4. Lives in the daily workflow / runs in the background
5. Creates passive progress using data the user already has
6. Provides a good feeling (relief, security)
7. Potential to become a verb

Then suggest 3 concrete changes that would increase usage frequency without adding friction.
How to verify: You should get 7 assessments and 3 changes. If the changes are generic (“improve the marketing”), ask: “suggest product changes, with the exact screen or trigger.”

💡 Combine the signals

The strongest products combine several signals: a security monitor for AI-built apps is a cat-and-mouse game, runs in the background, brings relief, and keeps accumulating data. Each signal reinforces the others.

🧪 Quick module quiz

Three questions. Click an option to see the answer.

1. What is “naivety arbitrage”?

2. Why do sectors like oil and gas offer long windows?

3. What makes an automated code reviewer a good example of a recurring product?

📋 Module summary

✓
Anticipate - Build for where the market will be, not where it is.
✓
Naivety arbitrage - Take advantage of the window, with a plan to scale, sell, or pivot.
✓
Slow-moving sectors - Years-long windows for those who speak their language.
✓
Cat and mouse - Problems that keep recurring support subscriptions; saturated ones become free.
✓
Daily workflow - Background operation, symbiosis with automation, and passive progress.
✓
Feeling and verb - Real relief brings people back; becoming a verb is rare, but worth pursuing.